Resources

Learn from teams that shipped it.

No gated 40-page PDFs. Short, honest playbooks and benchmarks from the operators inside our customer base.

Playbook

The Points Liability Handbook

How CFOs and CMOs can jointly govern loyalty liability without capping ambition.

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Benchmark

India Loyalty Benchmarks 2026

Redemption, breakage and engagement medians across retail, fintech and travel.

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Course

Loyalty 101 for Product Managers

A five-module primer on earn/burn math, tier design and lifecycle programs.

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Webinar

Rebuilding a Coalition Program

How a fuel and QSR pair rebuilt their coalition in 90 days — with numbers.

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Podcast

Rituals — Season 2

Conversations with loyalty operators about the small decisions that moved the needle.

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Case Study

Comfury Retail, 18 Months In

From launch to Gold-tier obsession — the campaigns, KPIs and lessons.

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